Thuraya SIM Card - NOVA Prepaid

Important Update Regarding Thuraya's Current Communications

We are aware of the current communication issues being experienced by Thuraya customers. The root cause is a cable cut in the Red Sea, which has disrupted a major communication route between the Middle East and Europe.

Calls between Thuraya numbers remain unaffected. However, calls routed to GSM numbers are impacted, as they rely on the damaged cable.

Thuraya is currently working on a temporary solution. While this may result in reduced call quality compared to the usual standard, it should help maintain service continuity until the cable is fully restored.

Conditions: Thuraya NOVA SIM

Please click here to view the list of eligible Thuraya NOVA Zones.

• First call must be made within 12 months.
• If a call is not made within the first 12 months from the date of activation, the SIM will enter dormancy status and a fee of $19 will be deducted from the balance every month till call is made.
• The Thuraya NOVA SIM has an initial validity of 30 days from first call.
• Annual Renewal Fee: $39.00 (39 Units deducted automatically from balance on renewal date)
• If the account balance is below 39 units at the renewal time, the account enters the 12-month grace period (Incoming calls are still possible).
• If the account is refilled within the grace period, the existing balance will be restored.
• If account is not refilled within the grace period, it will be deactivated and the number will be lost.
• Dormancy Fee: If there is no activity on your SIM card for 12 months+ (e.g. making a call), then a dormancy fee of $19.00 will be deducted from your SIM card. If you have a balance with less than $19.00, then the entire balance will be deducted.
• Minimum billable increment = 1 minute increments, 1 minute increments thereafter.
• Please click here to view the list of Band 1 and Band 2 countries
• Please note whilst our Thuraya SIM cards are compatible with older Hughes phones such as the 7100/7101, these are end of life and we do not offer any technical support once a SIM is active.