Please note: due to celebrations of Eid al-Adha in UAE, Thuraya activations will not be processed until Wednesday 19th June.

Your Contact Details

Order Details

Your order number will typically be one of the following formats, an invoice number (e.g 123123), Amazon order number (e.g 123-1231234-1231234) or Ebay user name.


IRIDIUM, INMARSAT, THURAYA- this is the long serial number on your SIM

GLOBALSTAR- this is the serial number inside battery compartment beginning 1160

Customer Comments


I understand that some activations can take up to 48 hours to be completed. GTC will provide me with my phone number once this process has taken place.

Please note that upon requesting activation of your prepaid airtime you are agreeing that we can start providing your network services before the end of the usual statutory cancellation period and that by doing so you lose your right to cancel your purchase of the prepaid airtime or request a refund. As a result, please check that you have ordered the correct airtime for your handset or terminal.

GTC collects this information only for use in completing your activation request. We will not use your information for marketing purposes (unless you have opted in separately) or share it with companies outside of GTC. Please see our Privacy Policy for further information.

Please refer to our terms and conditions for full information. This does not affect your statutory rights.


Please note that if you have ordered a SIM or phone only through Amazon you will require require a pre-paid voucher before your request can be processed, your request will be declined if a voucher has not been purchased. These can be found on the following pages of our website: Iridium Pre-Paid Vouchers|Inmarsat Pre-Paid Vouchers|Globalstar Pre-Paid Vouchers

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