Thuraya WE Airtime Top-Ups

£211.20 (Inc. VAT)
£176.00 (Ex. VAT)

The easiest and most flexible way to use your Thuraya WE Terminal is with airtime top-ups. No monthly contract is required and top-ups can be used in any of the 140 countries in Thuraya's coverage zone. The Thuraya WE top-ups offer simplicity and transparency with flat pricing across the Thuraya coverage area.

Plan

Important Update Regarding Thuraya's Current Communications

We are aware of the current communication issues being experienced by Thuraya customers. The root cause is a cable cut in the Red Sea, which has disrupted a major communication route between the Middle East and Europe.

Calls between Thuraya numbers remain unaffected. However, calls routed to GSM numbers are impacted, as they rely on the damaged cable.

Thuraya is currently working on a temporary solution. While this may result in reduced call quality compared to the usual standard, it should help maintain service continuity until the cable is fully restored.

Please note that Thuraya airtime top-ups are compatible with first-generation Thuraya/Hughes phones such as the SO2510, SG2520 & 71XX.

However, we are aware of issues with outbound and inbound calling relating to mobile operators which we are unable to offer support on or can issue refunds for purchased airtime.

The easiest and most flexible way to use your Thuraya WE Terminal is with airtime top-ups. No monthly contract is required and top-ups can be used in any of the 140 countries in Thuraya's coverage zone. The Thuraya WE Prepaid plan offers simplicity and transparency with flat pricing across the Thuraya coverage area.

SIM card is initially valid for 365 days effective the first call
Information on airtime vouchers is shown in the 'Calling Rates' tab below
SIM card is deactivated if first call is not made within 6 months of activation

Call Type	Cost (units)
Price per MB	2.25
Voice to Thuraya	0.70
Voice to Band 1	0.70
Voice to Band 2	4.45
Voice to Catch All	7.16
SMS	0.35

Data Packs for High Data Usage

Data Pack	Validity	Price per Data Pack
100MB	30 Days	160 Units
200MB	30 Days	280 Units
500MB	30 Days	400 Units
1GB	30 Days	680 Units

Data Pack Important Information

When a customer activates a data pack, the amount of that pack will be deducted from the main account balance.
Only one data pack can be active at a time
Customer can activate a new data pack once the previous data pack has been fully consumed or has expired, whichever comes first.
Any remaining balance allowance on the data pack will be forfeited once a data pack expires.
There will be no auto-renewal of data packs.
Once a data pack has been fully consumed or expired (whichever comes first), any subsequent data usage will be charged on a pay per use basis at a price of 2.25 units per MB unless customer activates a new data pack.
Activating a data pack does not extend the validity of SIM.
Customer can activate a data pack even when the LAST ACTIVE date (SIM expiry date) of the SIM is less than 30 days.
Any remaining data pack allowance & data pack validity days upon SIM expiry will be retained in the account.
If the SIM is renewed, the remaining data pack allowance can be used & will have a validity period equal to remaining data pack validity days.
If the SIM is not renewed & gets deactivated, the remaining data pack allowance & any remaining credit in the main account will expire.
Please note whilst our Thuraya SIM cards are compatible with older Hughes phones such as the 7100/7101, these are end of life and we do not offer any technical support once a SIM is active.

Please note that upon requesting activation of your prepaid airtime you are agreeing that we can start providing your network services before the end of the usual statutory cancellation period and that by doing so, you lose your right to cancel your purchase of the prepaid airtime or request a refund. As a result, please check that you have ordered the correct airtime for your handset or terminal. Please refer to our terms and conditions for full information. This does not affect your statutory rights.

Thuraya WE Airtime Top-Ups

Important Update Regarding Thuraya's Current Communications

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