Thuraya Prepaid Airtime Top-Ups

Thuraya Prepaid Airtime Top-Ups

1 review
£23.34

The easiest and most flexible way to use your Thuraya satellite phone or IP terminal is with a pre-paid SIM card and pre-paid airtime vouchers. No monthly contract is required and pre-paid airtime can be used in any of the 140 countries in Thuraya's coverage zone. We offer three options for pre-paid airtime:

Standard Pre-Paid

10 units initial credit | 30-day validity after first call | Flat pricing across Thuraya coverage area

NOVA Pre-Paid

10 units initial credit | 30-day validity after first call | Varied pricing depending on call location See Thuraya NOVA Zones for more information >

BackUp Pre-Paid

5 year validity | 10 units initial credit | Flat pricing across Thuraya coverage area

Please note that Thuraya prepaid airtime is compatible with first-generation Thuraya/Hughes phones such as the SO2510, SG2520 & 71XX.

However, we are aware of issues with outbound and inbound calling relating to mobile operators which we are unable to offer support on or can issue refunds for purchased airtime.

Description

Please note that Thuraya Prepaid Airtime Top-Ups is compatible with first-generation Thuraya/Hughes phones such as the SO2510, SG2520 & 71XX.

However, we are aware of issues with outbound and inbound calling relating to mobile operators which we are unable to offer support on or can issue refunds for purchased airtime.

The easiest and most flexible way to use your Thuraya satellite phone or IP terminal is with a pre-paid SIM card and pre-paid airtime vouchers. No monthly contract is required and pre-paid airtime can be used in any of the 140 countries in Thuraya's coverage zone. Top Up your Thuraya Phone with the hassle-free option Experience uninterrupted communication. 

Thuraya Prepaid Airtime Top-Ups empower you to maintain seamless connectivity wherever your journeys lead. Whether you're exploring remote terrain, sailing uncharted waters, or working in isolated areas, staying in touch is crucial.

Top Up your Thuraya Phone is a simple process that ensures you remain connected whenever you need it. Let's explore how easy it is to top up your Thuraya.

We offer three options for pre-paid airtime:

Standard Pre-Paid

30-day validity | 10 units initial credit | Flat pricing across Thuraya coverage area

NOVA Pre-Paid

30-day validity | 10 units initial credit | Varied pricing depending on call location See Thuraya NOVA Zones for more information >

BackUp Pre-Paid

5-year validity | 10 units initial credit | Flat pricing across Thuraya coverage area

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Calling Rates

*Assuming call originates from within a NOVA SIM eligible country

Standard NOVA (Within NOVA Zone) NOVA (Outside NOVA Zone) Back Up SIM Card
Validity 30 Days after first call 1 Year 5 Years
Inclusive Credit 10 Units 10 Units 10 Units
Voice Calls to Thuraya per min 1.19 Units 0.85 Units 1.25 Units 2.50 Units
Voice Calls to Band 1 per min 1.50 Units 0.90 Units 1.85 Units 2.50 Units
Voice Calls to Band 2 per min  5.00 Units 5.09 Units 6.02 Units 4.99 Units
Voice Calls to Catch All per min  8.00 Units 8.10 Units 9.65 Units 8.00 Units
SMS 0.50 Units  0.35 Units 0.35 Units 0.49 Units
GmPRS per MB 3.50 Units 3.50 Units 3.50 Units 3.50 Units
Renewal Fee 39 Units 39 Units 120 Units

Minimum billable increment = 1 minute increments, 1 minute increments thereafter.

Please click here to view the list of Band 1 and Band 2 countries

Coverage

Coverage

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Tariff Details

  • First call must be made within 12 months
  • If a call is not made within the first 12 months from the date of activation, the SIM will enter dormancy status and a fee of $19 will be deducted from the balance every month until a call is made.
  • Thuraya Prepaid Plan has a validity of 30 days from first call.
  • Annual Renewal Fee: $39.00 (39 Units deducted automatically from the balance on renewal date)
  • Annual renewal fee is waived for heavy users (over $1500 of satellite calls per year).
  • Upon expiry, the account balance is reset to zero and the account enters the 365-day grace period (Incoming calls are still possible).
  • If the account does not have sufficient balance for the deduction of annual renewal fee within the grace period, it will be deactivated and the number will be lost unless topped up to become active again.
  • Dormancy Fee: If there is no activity on your SIM card for 12 months+ (e.g. making a call), then a dormancy fee of $19.00 will be deducted from your SIM card. If you have a balance of less than $19.00, then the entire balance will be deducted.
  • Please note whilst our Thuraya SIM cards are compatible with older Hughes phones such as the 7100/7101, these are end-of-life and we do not offer any technical support once a SIM is active.

Please click here to view the list of eligible Thuraya NOVA Zones. 

  • First call must be made within 12 months
  • If a call is not made within the first 12 months from the date of activation, the SIM will enter dormancy status and a fee of $19 will be deducted from the balance every month until a call is made.
  • The Thuraya NOVA SIM has an initial validity of 30 days from first call.
  • Annual Renewal Fee: $39.00 (39 Units deducted automatically from balance on renewal date)
  • If the account balance is below 39 units at the renewal time, the account enters a 12-month grace period (Incoming calls are still possible).
  • If the account is refilled within the grace period, the existing balance will be restored.
  • If account is not refilled within the grace period, it will be deactivated and the number will be lost.
  • Dormancy Fee: If there is no activity on your SIM card for 12 months+ (e.g. making a call), then a dormancy fee of $19.00 will be deducted from your SIM card. If you have a balance with less than $19.00, then the entire balance will be deducted.
  • Please note whilst our Thuraya SIM cards are compatible with older Hughes phones such as the 7100/7101, these are end of life and we do not offer any technical support once a SIM is active.
  • First call must be made within 12 months
  • If a call is not made within the first 12 months from the date of activation, the SIM will enter dormancy status and a fee of $19 will be deducted from the balance every month until a call is made.
  • Thuraya Backup plan has a validity of five years from first call.
  • Renewal Fee: $120.00 (120 Units deducted automatically from balance on renewal date)
  • If the account balance is below $120 at the renewal time, the account enters the 365-day grace period (Incoming calls are still possible).
  • If the account is refilled within the grace period, the existing balance will be restored.
  • If account is not refilled within the grace period, it will be deactivated and the number will be lost.
  • Dormancy Fee: If there is no activity on your SIM card for 12 months+ (e.g. making a call), then a dormancy fee of $19.00 will be deducted from your SIM card. If you have a balance with less than $19.00, then the entire balance will be deducted.
  • Please note whilst our Thuraya SIM cards are compatible with older Hughes phones such as the 7100/7101, these are end of life and we do not offer any technical support once a SIM is active.

If the account is NOT refilled within the grace period, the entire unused balance will be reset to zero and the account will be permanently deactivated. Please note that upon requesting activation of your prepaid airtime you are agreeing that we can start providing your network services before the end of the usual statutory cancellation period and that by doing so, you lose your right to cancel your purchase of the prepaid airtime or request a refund. As a result, please check that you have ordered the correct airtime for your handset or terminal. Please refer to our terms and conditions for full information. This does not affect your statutory rights.

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HH
08/11/2022
hissein H.
N'Djamena, N’Djaména, Chad

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