Emergency Preparedness

Stay connected
when normal systems fail.

Prepare for power cuts, severe weather, flooding, natural disasters and wider infrastructure disruption with a reliable communications backup that doesn't depend solely on conventional mobile networks.

Explore emergency communication
Emergency communication & disaster preparedness

Communication should be part of your emergency plan.

A power cut or major emergency can affect more than the lights. Home broadband may disappear, phones eventually need charging, and mobile service can become unreliable if local infrastructure is affected.

Emergency preparedness is about having alternatives. Alongside food, water, lighting, power and access to reliable information, satellite communication can provide another way to make contact when terrestrial networks are unavailable or disrupted.

01

Keep another network available

Satellite communication does not depend on the same local mobile infrastructure as your everyday phone.

02

Stay in contact

Maintain another way to call, message or send updates to family and contacts during wider disruption.

03

Plan for limited power

Think about battery life, spare batteries and portable charging before an emergency happens.

Emergency communication equipment

Build another way to communicate.

From direct satellite calls to detailed two-way messaging and simple button-operated SOS devices, these options provide different levels of communications backup for homes, vehicles and emergency preparedness kits.

Iridium 9555 Satellite Phone
Satellite phone

Iridium 9555 Satellite Phone

A straightforward satellite handset for making voice calls and sending SMS messages when conventional mobile networks are unavailable or unreliable.

Best for: homes, vehicles and emergency kits where the ability to make a direct satellite voice call is the priority.

Garmin inReach® Messenger Plus
Satellite communicator

Garmin inReach Messenger Plus

Two-way satellite messaging, location sharing and interactive SOS over the Iridium network. When paired with the Garmin Messenger app, it can also exchange photo and voice messages via satellite.

Best for: emergency plans where detailed two-way communication, location sharing and the ability to provide additional information during an emergency are important.

SPOT Gen4 Satellite Tracker
Satellite tracker & SOS

SPOT Gen4

A simple satellite safety device with dedicated controls for SOS, Help, Check-In, predefined messages and GPS tracking without needing to operate the core functions through a smartphone.

Best for: a straightforward communications backup with physical controls and replaceable batteries rather than relying solely on internal charging.

Blackout & emergency kit

Build for the things you normally take for granted.

A useful emergency kit is about more than one piece of technology. Prepare for limited lighting, power, information, food, water and communications before severe weather or a wider outage happens.

01

Lighting & information

Keep a battery or wind-up torch, battery or wind-up radio and spare batteries somewhere easy to find if the lights go out.

02

Backup power

Keep portable power banks charged and consider spare batteries or another power source for the devices you would rely on during an outage.

03

Food, water & essentials

Keep bottled water, non-perishable food that does not require cooking, essential medication and a basic first-aid kit available.

04

A communications backup

Think beyond your normal Wi-Fi and mobile phone. A satellite device can provide an additional route for communication when terrestrial networks are unavailable.

Prepare before you need it

Build an emergency communication plan that works for you.

Whether you are preparing your home for severe weather and power cuts or putting together a more comprehensive disaster response kit, we can help you choose a satellite communication option suited to the way you expect to use it.

Emergency preparedness FAQs

Preparing for communication outages.

Emergency communications are most useful when the device, power, service plan and people using it are all prepared before an outage occurs.

Can mobile networks stop working during a power cut?

They can. Mobile networks have resilience measures, but a widespread or prolonged power outage can affect local communications infrastructure. Home broadband will also normally stop working without power to your router and network equipment.

Is a satellite phone useful for emergency preparedness?

A satellite phone can provide an additional way to make calls and exchange messages when conventional mobile networks are unavailable. It should be activated, charged and tested in advance, and the user should understand how and where to operate it for a reliable satellite connection.

What communication equipment should I keep for a blackout?

Your plan could include a charged mobile phone, portable power bank, battery or wind-up radio and spare batteries. If maintaining communication beyond local networks is particularly important, a suitable satellite phone or communicator can provide an additional communications option.

What is the difference between a satellite phone and satellite communicator?

A satellite phone such as the Iridium 9555 is designed primarily for direct voice calling and SMS. A device such as the Garmin inReach Messenger Plus focuses on two-way satellite messaging, location sharing and interactive SOS, with photo and voice-message functionality available when paired with the Garmin Messenger app.

Why could replaceable batteries be useful in an emergency kit?

Rechargeable equipment is useful when power is available, but a device that accepts replaceable batteries gives you another option during an extended outage. SPOT Gen4 uses replaceable AAA batteries, allowing compatible spares to be stored with the device.

Should emergency satellite equipment be tested in advance?

Yes. Do not wait for an emergency to learn how a device works. Keep it charged or stocked with the correct batteries, maintain any required service plan, store instructions with your emergency kit and make sure anyone who may need it knows the basics of operating it.