Please make sure you read all the terms and conditions before you book online. Some important terms and conditions are:
Cancellations
- Rentals cancelled 7 days prior to the rental start date are eligible for a 50% refund of the total rental cost. Prepaid minutes will be refunded in full.
- Rentals cancelled 2 days prior to the rental start date are not eligible for a refund. Prepaid minutes will be refunded in full.
Deposit
We do not charge a deposit for your rental. However, you are liable for any loss or damage to the rental equipment. Please refer to our terms and conditions for details of applicable charges. We require a credit card verification payment of £1.00 before your rental can be dispatched to ensure we have the means to collect any payment due as a result of lost or damaged equipment.
Damage or loss charges
The damage or loss of the handset or accessories will result in fee. All other damages or losses subject to inspection and charged at cost of repair or replacement. A detailed pricing list can be found in our terms and conditions.